Vegan Food, Beverages, Desserts

As part of our Customer Service commitment, Eleven Oh7 stands behind our products and we want you to be as happy with them, as the vast majority of our customers have been for over 3+ years. If for any reason you’re unsatisfied we encourage you to contact us at 1-246-261-8898 between the hours of 8:30am and 5:00pm EST or via email at sales@elevenoh7.com

We’re very sorry, but perishable food products cannot be returned. All items from our online store are sold on a non-returnable basis unless defective. Please check that all items received are what you have ordered. We will not accept any returns or provide refunds of items that have been opened, tampered with or not in their original condition.

Returns:

No returns on perishable food orders.

Refunds (if applicable):

No refund given, exchange offered or correspondence will be entered into for:

  • Change of mind
  • Products that have been opened or tampered with or are not in their original condition.
  • Incorrect orders made by the recipient

Due to the wide range of personal taste preferences and food likes/dislikes, we unfortunately do not offer refunds or replacements for products that are “not quite to your liking.”

Substitution Policy:

We will make every effort to maintain consistency on our advertised products. However, from time to time some of our items (e.g. boxes etc) are limited due to demand, discontinued and may not be available. When this occurs, we reserve the right to substitute an item with one of equal or greater value, without notice and without any additional cost to you.

If you have any questions or concerns relating to an order, please contact us immediately at 1-246-261-8898 or via email sales@elevenoh7.com